Overcoming Challenges
COURSE CALENDARFace-to-face Instructor Led Courses, Human Resources, HR Management

What Is Overcoming Challenges Training?
Through a number of workshop based exercises and competent advice and guidance, delegates who complete this training will: Discuss the importance of diversity and reflect on their current company procedures Practice conversations relating to formal complaints and understand their responsibilities as managers Learn simple techniques to enable them to have any kind of difficult conversation effectively and achieving a positive outcome Understand the procedural requirements related to disciplinaries, grievances and formal complaints.
Who Should Attend
This 1 day course is ideal for SME owners, directors, senior managers, start-up businesses and for offices without a HR background.
Course Agenda
- Equality & Diversity
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Bullying & Harassment
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Difficult Conversations
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Grievance and Disciplinary.
Venue
Overcoming Challenges training is available at training centres UK wide, using a virtual classroom with a live tutor or on client premises (as required) provided minimum delegate numbers are achieved. Parking, public transport links and refreshments vary from centre to centre and these will be confirmed to you prior to your enrolment on any course.
Accreditation
The Overcoming Challenges course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.
More Information
We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.
Course Availability
Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.
Make A Overcoming Challenges General Enquiry Here
Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Overcoming Challenges courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.