Overcoming Challenges Training

What Is Overcoming Challenges Training?

Through a number of workshop based exercises and competent advice and guidance, delegates who complete this training will: Discuss the importance of diversity and reflect on their current company procedures Practice conversations relating to formal complaints and understand their responsibilities as managers Learn simple techniques to enable them to have any kind of difficult conversation effectively and achieving a positive outcome Understand the procedural requirements related to disciplinaries, grievances and formal complaints.

Who Should Attend

This 1 day course is ideal for SME owners, directors, senior managers, start-up businesses and for offices without a HR background.

Course Agenda

- Equality & Diversity
- Bullying & Harassment
- Difficult Conversations
- Grievance and Disciplinary.

Venue

Overcoming Challenges training is available at training centres UK wide, and on client premises (as required) provided minimum delegate numbers are achieved. Parking, public transport links and refreshments vary from centre to centre and these will be confirmed to you prior to your enrolment on any course.

Accreditation

The Overcoming Challenges course is accredited by the most recognised certificating body in the UK and supported by certification and credit card sized ID cards produced by XYZ Training Group - one of the UK's largest dedicated Human Resources training organisations.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.