Managing Difficult Staffing Situations

Face-to-face Instructor Led Courses, Human Resources, HR Management

What Is Managing Difficult Staffing Situations Training?

This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give delegates the confidence to manage day-to-day poor performance and behavioural problems within their team. By the end of the course delegates will be able to identify the different types of poor performance and behavioural problems. Understand the importance of managing poor performance and behavioural problems within the team. Understand and develop confidence in the skills required to manage poor performance and behavioural problems effectively. Practice poor performance management skills and develop an Action Plan.

Who Should Attend

Any Manager, Team Leader or Supervisor wishing to gain skills in Managing Poor Performance and Behavioural Problems.

Course Agenda

- Introductions and Course Objectives
- Identifying Poor Performance
- The Importance of Managing Poor Performance
- Barriers to Managing Poor Performance
- Skills for Managing Poor Performance
- Communication
- Questioning Skills
- Communication-Active Listening Skills
- Delivering Feedback and Difficult Messages
- Successfully Setting Objective to Improve Performance
- Case Study/Practical
- Summary and Action Plans.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


The Managing Difficult Staffing Situations course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

Open Courses & Public Events

Our Managing Difficult Staffing Situations training public event calendar has more than open course training dates taking place across the UK. Search and book securely online and receive an immediate confirmation together with full joining instructions, your VAT invoice and a receipt of payment. You are also able to make an enquiry and receive our formal quotation. Lowest price guaranteed.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

In addition to a comprehensive Managing Difficult Staffing Situations open course schedule, training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, start by completing the form below and we'll send you the full course information and a quotation based on your requirements.

Make A Managing Difficult Staffing Situations General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Managing Difficult Staffing Situations courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Managing Difficult Staffing Situations Training Enquiry

eLearning Options
eLearning Currently Unavailable
Managing Difficult Staffing Situations
Part of our HR Management range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Managing Difficult Staffing Situations Training Courses

Rated 4.4 / 5
*based on 123 client reviews.