How to maximise your potential at work

Face-to-face Instructor Led Courses, Human Resources, Career Help

What Is How to maximise your potential at work Training?

People work effectively for those who involve and encourage them to maximise their own potential. We all have different ways of behaving and acting towards each other, and sometimes these are not fully understood and responded to in the best way. However, sometimes people need to learn to take responsibility for their behaviour and adapt to the needs and requirements of their jobs. This course helps inspire people and gets them to see how their personal goals link to the goals of the team and the organisation. It aims to give you the skills to 'read' people to achieve win-win situations at work. Delegates who attend this course benefit from a better understanding of: - Their own personal confidence and personal effectiveness - Develop successful coaching strategies for working in their teams, with their customers and their colleagues - Hone the interpersonal skills crucial to successful relationships in the workplace - How to build rapport - sounding friendly and confident - Dealing with potential conflict situations - Hearing and listening techniques - clarifying with questions - Speaking clearly, speed and pace, reinforcing main points - Checking and understanding.

Who Should Attend

This course is targeted at anyone in an organisation who can benefit from improving their interpersonal skills with their team, their customers and their colleagues.

Course Agenda

- Introduction to transactional analysis
- Understanding why conflict is inevitable but can be positive
- Conflict strategies
- Develop the skills necessary to handle a variety of everyday confrontational situations
- Effective team working
- Using the GROW model in coaching
- Introduction to NLP (neuro-linguistic programming)
- How behaviour and personality influence the way people communicate
- Exercises and role play of current situations
- Turn positive action into positive habits & turn setbacks to your advantage
- Take personal responsibility for what you know and what you need to find out and feed back.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


All delegates who successfully complete this course will receive a certificate of attendance.

More Information

There will be ample time to practice what is being learned throughout the day. By the end of this course, delegates will be using techniques that can enable them to deal with their own confidence and abilities, be part of effective teams, recognise potential disagreement and have the capability to handle these situations.

Course Availability

Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.

Make A How to maximise your potential at work General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in How to maximise your potential at work courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

How to maximise your potential at work Training Enquiry

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How to maximise your potential at work
Part of our Career Help range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our How to maximise your potential at work Training Courses

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