Emotional Intelligence

Face-to-face Instructor Led Courses, Human Resources, Career Help

What Is Emotional Intelligence Training?

This course is designed to demonstrate to delegates how they can become more sensitive to their own needs and the needs of others. It will deepen their knowledge of how emotions affect behaviour and equip them with tools and strategies to move from negative to positive emotional states. By the end of the course delegates will be able to increase your influence in your organisation and boost morale. Master difficult situations and achieve the best outcome possible. Inspire co-operation, trust and confidence in others. Develop relationships based on trust. Resolve conflict effectively. Improve decision making and achieve better results. Improve your coaching abilities.

Who Should Attend

This course is ideal for individuals who are looking to increase their self-awareness, personal effectiveness, and people skills.

Course Agenda

- Emotions and why are they important for effective communication
- Why we feel and act the way we do
- Identifying situations that can be handled better
- Recognising emotions and their impact on our behaviour
- Responses - choice or habit
- Altering your physiological state to impact on your psychological state
- Moving from negative to positive states
- Using creative language to generate new possibilities
- Understanding the impact of our language on our own and the mental state of others
- Broadening perceptual awareness
- Listening with empathy and enhancing self-esteem.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


The Emotional Intelligence course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

Open Courses & Public Events

Our Emotional Intelligence training public event calendar has more than open course training dates taking place across the UK. Search and book securely online and receive an immediate confirmation together with full joining instructions, your VAT invoice and a receipt of payment. You are also able to make an enquiry and receive our formal quotation. Lowest price guaranteed.

More Information

Emotional Intelligence is widely acknowledged to be vital in every aspect of life - enhancing relationships and helping you to achieve your full potential.

Course Availability

In addition to a comprehensive Emotional Intelligence open course schedule, training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, start by completing the form below and we'll send you the full course information and a quotation based on your requirements.

Make A Emotional Intelligence General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Emotional Intelligence courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Emotional Intelligence Training Enquiry

eLearning Options
eLearning Currently Unavailable
Emotional Intelligence
Part of our Career Help range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Emotional Intelligence Training Courses

Rated 4.4 / 5
*based on 97 client reviews.