Effective Interpersonal Skills Training

What Is Effective Interpersonal Skills Training?

Your interpersonal skills affect every aspect of your working life. Beyond your technical or professional ability, your success depends directly on the impact you make on others. This interpersonal skills training is an opportunity to galvanise your relationships at work. Participants develop their self awareness and understanding of how relationships are 'co-created' according to current and ever-changing contexts and situations. By the end of the course delegates will be able to assess and refine your own presence and style. Apply new knowledge and techniques to enhance your interpersonal skills at work. Improve relationships with colleagues and clients inside and outside your organisation. Recognise the impact of different behaviours on others.

Who Should Attend

Effective Interpersonal Skills is designed for anyone who needs to build or optimise working relationships and expand their network of contacts and clients.

Course Agenda

- Assess and refine your own presence and style
- Apply new knowledge and techniques to enhance your interpersonal skills at work
- Improve relationships with colleagues and clients inside and outside your organisation
- Welcome - introduction and outline of objectives
- Developing self-awareness of your impact on others - thorough review of your interpersonal style and approach
- Interactive exercise: finding your route to better interpersonal performance - ways of embedding new skills and competencies so that they become 'second nature'
- Essential techniques for building rapport with colleagues inside and outside your organisation
- Assessing your impact on others
- Building a flexible range of skills for dealing with all types of interpersonal interactions at work
- Understanding how misunderstandings arise - and how to fix them
- Interactive exercise: how to handle difficult and challenging interactions confidently and professionally.

Venue

Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.

Accreditation

The Effective Interpersonal Skills course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.