This course is designed to demonstrate to delegates how they can become more sensitive to their own needs and the needs of others. It will deepen their knowledge of how emotions affect behaviour and equip them with tools and strategies to move from negative to positive emotional states. By the end of the course delegates will be able to increase your influence in your organisation and boost morale. Master difficult situations and achieve the best outcome possible. Inspire co-operation, trust and confidence in others. Develop relationships based on trust. Resolve conflict effectively. Improve decision making and achieve better results. Improve your coaching abilities.
Who Should Attend
This course is ideal for individuals who are looking to increase their self-awareness, personal effectiveness, and people skills.
- Emotions and why are they important for effective communication
- Why we feel and act the way we do
- Identifying situations that can be handled better
- Recognising emotions and their impact on our behaviour
- Responses - choice or habit
- Altering your physiological state to impact on your psychological state
- Moving from negative to positive states
- Using creative language to generate new possibilities
- Understanding the impact of our language on our own and the mental state of others
- Broadening perceptual awareness
- Listening with empathy and enhancing self-esteem.
Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.
The Emotional Intelligence course is accredited by the most recognised certificating body in the UK and supported by certification and credit card sized ID cards produced by XYZ Training Group - one of the UK's largest dedicated Human Resources training organisations.
Open Courses & Public Events
Emotional Intelligence is widely acknowledged to be vital in every aspect of life - enhancing relationships and helping you to achieve your full potential.
In addition to a comprehensive open course schedule, Emotional Intelligence training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Complete the form below in order to receive our quotation for your training.
Make A Emotional Intelligence General Enquiry Here
Complete the form below and we'll send you some training options and a quote for training by return. Please only use this form if you are interested in Emotional Intelligence courses. For all other enquiries, please use the general contact page.